Privacy Policy

Tenet Legal ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information obtained on our website, while engaging our legal services, or when you interact with us in any other way. By accessing or using our website or by otherwise giving us your information, you confirm to have read, understood and agreed to the practices and policies outlined in this Privacy Policy. You further consent to our collection, use, sharing, and disclosure of your information in accordance with this Privacy Policy.

We understand the importance of privacy and are dedicated to maintaining the confidentiality of the information you share with us. This policy provides detailed information on the types of personal data we collect, how we use, process, manage and protect it, and your rights regarding your personal information. Our goal is to offer transparency and control over your data while ensuring compliance with applicable laws and regulations, particularly those governing privacy and data protection in India.

1. Information We Collect

We may collect personal information about you in the following ways:

• Contact Information: This includes details such as your name, email address, phone number, and postal address, which are necessary for communication purposes.
• Professional Information: Details about your job, title, employer, and other related professional information, which help us understand your legal needs better.
• Financial Information: Information required for billing and payment purposes, such as your billing address, bank account and payment details.
• Legal Information: Information and documents related to your legal matters, which are essential for providing our legal services effectively.
• Any other information collected pursuant to our contractual obligations with our clients during onboarding and with service providers while providing services.  

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and Manage Our Legal Services: To deliver the legal services you have requested, tailored to your specific needs.
• Managing our interactions with you, including concerning your employment or engagement with us.
• To provide services to our clients.
• To communicate with you regarding any matter, respond to your inquiries, and keep you informed about our services.
• Billing and Payments: To process billing and payments for our services.
• Compliance: To comply with legal obligations and regulatory requirements.
• Service Improvement: To improve our website and services based on feedback and usage patterns.
• Collaboration with Other Companies: When our employees work with other companies to handle their legal work, we may have to use necessary personal information relating to these companies to facilitate the collaboration.
• To periodically reach out to you for your valuable feedback on our platform and potential future services.

3. Sharing and/or Disclosing Your Information

We may share and/or disclose your information with any third party only in the following circumstances mentioned hereinbelow:

• With Your Consent: When you have given us explicit consent to share your information for specific purposes.
• Service Providers: With third-party service providers who perform services on our behalf, such as IT support and payment processing.
• Legal Requirements: When required to do so by law, regulation, or legal process, such as in response to a court order or a law enforcement request.
• Necessary Information for facilitation of work: While collaborating with other Companies or performing work for them, to the extent necessary to facilitate the collaboration and/or work assigned and enable us to perform  our duties effectively.

4. Data Security Measures and Safeguards

We are committed to protecting your information through a combination of physical, technical, and procedural safeguards designed to prevent loss, misuse, unauthorized access, copying, damage, or modification in any manner whatsoever. To ensure the security of your information, we have implemented the following measures:

• Regular review and update of our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems.
• Access to Personal Information is restricted to our employees, agents, and service providers who require this information to process it on our behalf. These individuals are bound by strict contractual confidentiality obligations and may face disciplinary action or termination if they fail to comply with these obligations.

We assure that the above are reasonable security practices and standards as per applicable law to protect your Information. However, we cannot be held responsible for any security breaches or actions by third parties or events beyond our reasonable control. These events may include, but are not limited to, acts of government, computer hacking, unauthorized access to computer data and storage devices, computer crashes, breaches of security and encryption, and similar occurrences.

5. Identifying and Managing Personal Data Incidents

We have established procedures in place to identify, assess and manage personal data incidents effectively:

5.1 Incident Identification

• We use monitoring tools and processes to detect and identify potential data breaches or security incidents involving personal data.
• Employees are trained to recognize and report any suspicious activities or potential security breaches promptly.

5.2 Incident Management

• Assessment: Upon identification of a potential incident, we promptly assess the potential impact of the data incident on the confidentiality, integrity, and availability of personal data.
• Risk Analysis: We evaluate the risks posed by the data incident to the rights and freedoms of individuals affected by the breach.
• Containment: We take immediate steps to contain and mitigate the impact of the incident, such as isolating affected systems or data.
• Investigation: We conduct a thorough investigation to determine the root cause of the incident and identify affected data subjects.
• Notification: If the incident poses a risk to the rights and freedoms of individuals, we will immediately notify affected data subjects and relevant authorities as required by applicable laws.
• Remediation: We implement corrective measures to address vulnerabilities and prevent future incidents, including updating security protocols and providing additional training to employees. We continuously monitor our systems and processes for any potential security threats and take proactive steps to strengthen our data protection practices.

6. Your Rights

You have certain rights regarding your personal information, including the right to:

• Access: Request access to the personal information we hold about you.
• Correction/modification: Request correction or modification of any inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain applicable data retention laws. Please note, however, that this may affect our ability to process or enable communication with you and may lead to the discontinuation of our relationship for which this information was being used at our sole discretion.
• Restriction: Object to or request restriction of the processing of your personal information.
• Withdrawal of Consent: Withdraw consent where processing is based on consent, without affecting the lawfulness of processing based on consent before its withdrawal.

7. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, or business requirements. The retention period varies depending on the type of information and the applicable legal obligations.

8. International Data Transfers

If we transfer your personal information to a jurisdiction outside India, we will ensure that such transfers are carried out in compliance with applicable data protection laws and with appropriate safeguards in place. This may include standard contractual clauses or other approved transfer mechanisms.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website www.tenetlegal.in with an updated revision date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at  office@tenetlegal.in.